Privacy Policy

How we collect, use, and protect your personal information

Information We Collect

We collect information you provide directly to us when you:

  • Create an account (username, email, name)
  • Make deposits or withdrawals (payment information)
  • View ads (IP address, timestamps)
  • Contact support (correspondence)
  • Participate in games or other platform activities

How We Use Your Information

  • To provide and maintain our services
  • To process payments and prevent fraud
  • To send you updates and notifications
  • To improve our services and user experience
  • To comply with legal obligations
  • To analyze platform usage and optimize performance

Information Sharing

We do not sell your personal information. We may share your information only:

  • With payment processors (Payeer, FaucetPay, PayKassa) to process transactions
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and traffic
  • Prevent fraudulent activity
  • Improve security and user experience

You can control cookies through your browser settings, but disabling cookies may limit some functionality of our platform.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Password encryption and secure hashing
  • Secure SSL/TLS connections
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure payment processing through trusted third-party providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Object to certain processing of your information

To exercise these rights, please contact us at support@hitzcashpro.com.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, accounting, or security purposes.

Children's Privacy

Our service is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information is protected in accordance with this privacy policy.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at support@hitzcashpro.com. We aim to respond to all inquiries within 24-48 hours.

Last updated: November 22, 2025